Extension Support

Visit the Chrome Web Store, search for 'En Garde - Multicultural Ad Intelligence', and click 'Add to Chrome'. The extension will install automatically. You can also install from our extension page by clicking the 'Add to Chrome' button.

The extension currently supports Meta (Facebook & Instagram), TikTok, LinkedIn, Twitter/X, YouTube, and major publisher websites. We're continuously adding support for more platforms based on user demand.

When browsing supported platforms, look for ads in your feed. When you hover over a sponsored post, a coral-colored 'Save to En Garde' button will appear. Click it to save the ad to your En Garde library. You'll need to be logged in to your En Garde account first.

Make sure you're logged in to the extension by clicking the extension icon and entering your credentials. Also ensure you're on a supported platform and that the content you're viewing is actually a sponsored ad. If issues persist, try refreshing the page or reinstalling the extension.

Click the En Garde extension icon in your Chrome toolbar (top-right corner). A popup will appear asking for your email and password. Use the same credentials you use to log in to the En Garde web platform. If you don't have an account yet, you can register at engardehq.com.

The extension only collects ad creative data (images, videos, text) when you explicitly click 'Save to En Garde'. It does not track your browsing behavior or collect any personal information beyond what's needed to authenticate your account. See our Privacy Policy for full details.

Yes. All data is transmitted over encrypted HTTPS connections. Your login credentials are never stored locally - only a secure authentication token is saved. Saved ads are stored in your private En Garde account and are not shared with third parties.

Yes! Install the extension on any Chrome browser and log in with your En Garde account. All saved ads sync to your account and are accessible from any device where you're logged in.

You can save image ads, video ads, carousel ads, text ads, and sponsored content. The extension automatically detects the ad type and extracts all relevant creative elements, including headlines, body text, call-to-action buttons, and media files.

Log in to the En Garde platform at engardehq.com and navigate to your Ad Library. All ads saved via the extension will appear there, organized by platform, date, and ad type. You can search, filter, and analyze them using our AI-powered tools.

First, try refreshing the page. If that doesn't work, check if you're logged in by clicking the extension icon. Make sure you're using the latest version of Chrome and that the extension is up to date. You can also try removing and reinstalling the extension. If problems persist, contact support.

Chrome automatically updates extensions in the background. To manually check for updates, go to chrome://extensions, enable 'Developer mode', and click 'Update'. The extension version number is displayed on the extension card.

Yes. Go to chrome://extensions, find 'En Garde', and toggle the switch to disable it. Toggle it back on whenever you want to use it again. You can also remove the extension entirely by clicking 'Remove'.

Currently, the extension only works on desktop Chrome browsers. We're exploring options for mobile support in the future. In the meantime, you can manually save ads using the En Garde mobile web app.

The extension itself is completely free to download and install. However, you need an active En Garde account to use it. We offer free and paid plans - check our pricing page for details.

You can only save ads that are publicly visible to you in your feed. The extension respects platform privacy settings and intellectual property rights. Saved ads should be used for competitive research and inspiration within the bounds of fair use.